"User Personal Information" is any personal information about one of our users which could, alone or together with other information, personally identify them. Information such as a user name and password, an email address, a real name, and a photograph are examples of "User Personal Information." User Personal Information includes Personal Data as defined in the General Data Protection Regulation.
"Technical Information" may include information we collect from website browsers, such as web server logs, or other log information, such as User session or activity logs. Technical Information may be connected to User Personal Information such as a username or an email address, or to other potentially personally-identifying information like Internet Protocol (IP) addresses.
User Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our website and service.
If you create an account, we require some basic information at the time of account creation. We will ask you for a valid email address, name and password . You also have the option to give us more information if you want to, and this may include "User Personal Information."
If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs, to collect Technical Information. This is stuff we collect from everybody, whether they have an account or not.
The information we collect about all visitors to our website includes the visitor's browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
From time to time, Trunkery receives personal information about individuals from third parties. This may happen if you sign up for a to receive information about Trunkery from one of our vendors.
Our legal basis for processing information
Under certain international laws (including GDPR), Trunkery is required to notify you about the legal basis on which we process User Personal Information. Trunkery processes User Personal Information on the following legal bases:
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. Although Trunkery does not request or intentionally collect any sensitive personal information, we realize that you might store this kind of information in your account. If you store any sensitive personal information on our servers, you are responsible for complying with any regulatory controls regarding that data.
If you're a child under the age of 18, you may not have an account on Trunkery. Trunkery does not knowingly collect information from or direct any of our content specifically to children under 18. If we learn or have reason to suspect that you are a user who is under the age of 18, we will unfortunately have to close your account. Please see our Terms of Service for information about account termination. Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use Trunkery without obtaining your parents' or legal guardians' consent.
Trunkery employees do not access private repositories unless required to for security reasons, to assist the shop owner with a support matter, or to maintain the integrity of the service. Our Terms of Service provides more details.
If your shop is public, anyone (including us and unaffiliated third parties) may view its contents. If you have included private or sensitive information in your public shop, such as email addresses, that information may be indexed by search engines or used by third parties. In addition, while we do not generally search for content in your repositories, we may scan our servers for certain tokens, usage policy violations or security signatures, or for known active malware.
We do share User Personal Information with your permission, so we can perform services you have requested or communicate on your behalf. You may indicate, through your actions on Trunkery, that you are willing to share your User Personal Information. For example, if you join an shop as a user, the owner of the shop will have the ability to view your activity in the shop's access log. We will respect your choices.
We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes, except where you have specifically told us to (such as by buying a theme or domain name).
We do not host advertising on Trunkery. We may occasionally embed content from third party sites, such as YouTube, and that content may include ads. While we try to minimize the amount of ads our embedded content contains, we can't always control what third parties show.
We do not disclose User Personal Information outside Trunkery, except in the situations where we are required to do so in accordance with our Law Enforcement Policy.
We do share certain aggregated, non-personally identifying information with others about how our users, collectively, use Trunkery, or how our users respond to our other offerings, such as our conferences or events.
We do share User Personal Information with a limited number of third party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement by signing data protection agreements. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. When we transfer your data to our vendors under EU-US Privacy Shield Framework, we remain responsible for it. While Trunkery processes all User Personal Information in the United States, our third party vendors may process data outside of the United States or the European Union. If you would like to know who our third party vendors are, please see our page on Subprocessors.
We may share User Personal Information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of User Personal Information, and we will notify you on our website or by email before any transfer of your User Personal Information. The organization receiving any User Personal Information will have to honor any promises we have made in our Privacy Statement or in our Terms of Service.
Public information on Trunkery
Much of Trunkery is public-facing. If your content is public-facing, third parties may access and use it in compliance with our Terms of Service, such as by viewing your shop. We do not sell that content; it is yours. However, third parties may scrape Trunkery and compile data for various purposes.
You may indicate, through your actions on Trunkery, that you are willing to share your User Personal Information. If you collaborate on or become a member of a shop, then the Account owners may receive your User Personal Information. When you accept an invitation to a shop, you will be notified of the types of information owners may be able to see.
Please contact the Account owners for more information about how they process your User Personal Information and the ways for you to access, update, alter, or delete the User Personal Information stored in that account.
You have the option of enabling or adding third party applications. These third party applications are not necessary for your use of Trunkery. We will share your User Personal Information to third parties when you ask us to, such connecting to an accounting system.
It is your responsibility to post a privacy statement that accurately describes how you collect, use, and share personal information and other visitor information, and how you comply with applicable data privacy laws, rules, and regulations. Please note that Trunkery may collect Technical Information from visitors to your shop, including logs of visitor IP addresses, to maintain the security and integrity of the website and service.
If you're already a Trunkery user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting support.
You can control the information we collect about you by limiting what information is in your profile, by updating out of date information, or by contacting support.
If Trunkery processes information about you and you do not have an account, such as information Trunkery receives from third parties, then you may access, update, alter, delete, or object to the processing of your personal information by contacting support.
As a Trunkery User, you can always take your data with you. You can download all of the data we have about you using our API or through easy to use export functionality.
Generally, Trunkery will retain User Personal Information for as long as your account is active or as needed to provide you services.
We may retain certain User Personal Information indefinitely, unless you delete it or request its deletion. For example, we don't automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely.
If you would like to cancel your account or delete your User Personal Information, you may do so by contacting support. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile (within reason) within 90 days. You may contact support to request the erasure of the data we process on the basis of consent within 30 days.
After an account has been deleted, certain data, such comments, will remain. However, we will delete or deidentify your personal information, including your email address and comments by associating them with a ghost user.
We provide a web page on cookies that describes the cookies we set, the needs we have for those cookies, and the types of cookies they are (temporary or permanent). It also lists our third party analytics providers and subprocessors, and details exactly which parts of our website we permit them to track.
We use a number of third party analytics and service providers to help us evaluate our users' use of Trunkery; compile statistical reports on activity; and improve our content and website performance. We only use these third party analytics providers on certain areas of our website, and all of them have signed data protection agreements with us that limit the type of personal information they can collect and the purpose for which they can process the information. In addition, we use our own internal analytics software to provide features and improve our content and performance.
Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Trunkery responds to browser DNT signals and follows the W3C standard for responding to DNT signals. If you have not enabled DNT on a browser that supports it, cookies on some parts of our website will track your online browsing activity on other online services over time, though we do not permit third parties other than our analytics and service providers to track Trunkery users' activity over time on Trunkery.
We store and process the information that we collect in the United States in accordance with this Privacy Statement (our subprocessors may store and process data outside the United States). However, we understand that we have users from different countries and regions with different privacy expectations, and we try to meet those needs even when the United States does not have the same privacy framework as other countries'.
We provide a high standard of privacy protection --- as described in this Privacy Statement --- to all our users around the world, regardless of their country of origin or location, and we are proud of the levels of notice, choice, accountability, security, data integrity, access, and recourse we provide. We work hard to comply with the applicable data privacy laws wherever we do business, working with our Data Protection Officer as part of a cross-functional team that oversees our privacy compliance efforts. Additionally, if our vendors or affiliates have access to User Personal Information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.
Trunkery may disclose personally-identifying information or other information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large.
In complying with court orders and similar legal processes, Trunkery strives for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.
We will use your email address to communicate with you, if you've said that's okay, and only for the reasons you've said that's okay. For example, if you contact our Support team with a request, we will respond to you via email. You have a lot of control over how your email address is used and shared on and through Trunkery. You may manage your communication preferences in your user profile.
Trunkery may occasionally send notification emails new features, requests for feedback, important policy changes, or offer customer support. We also send marketing emails, based on your choices and in accordance with applicable laws and regulations. There's an unsubscribe link located at the bottom of each of the marketing emails we send you. Please note that you can not opt out of receiving important communications from us, such as emails from our Support team or system emails, but you can configure your notifications settings in your profile.
Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we're not sending you unwanted email.
If you have concerns about the way Trunkery is handling your User Personal Information, please let us know immediately. We want to help. You may contact us by filling out the support request form. We will respond promptly --- within 45 days at the latest.
You may also contact our Data Protection Officer directly.
|Att: Trunkery Data Protection Officer|
|548 Market Street|
|San Francisco, CA 94104|
In the unlikely event that a dispute arises between you and Trunkery regarding our handling of your User Personal Information, we will do our best to resolve it. If we cannot, we have selected JAMS, an independent dispute resolution provider, to handle unresolved Privacy Shield complaints. If we are unable to resolve your concerns after a good faith effort to address them, you may contact JAMS and submit a Privacy Shield claim. JAMS is a US-based private alternate dispute resolution provider, and we have contracted with JAMS to provide an independent recourse mechanism for any of our users for privacy concerns at no cost to you. You do not need to appear in court; you may conduct this dispute resolution process via telephone or video conference. If you are not based in the EU, EEA, Switzerland, or the UK, but you would still like to use the JAMS arbitration process to resolve your dispute, please let us know and we will provide access to you.
Additionally, if you are a resident of an EU member state, you have the right to file a complaint with your local supervisory authority.
Under certain limited circumstances, EU, EEA, Swiss, and UK individuals may invoke binding Privacy Shield arbitration as a last resort if all other forms of dispute resolution have been unsuccessful. To learn more about this method of resolution and its availability to you, please read more about Privacy Shield. Arbitration is not mandatory; it is a tool you can use if you choose to. We are subject to the jurisdiction of the Federal Trade Commission.
Although most changes are likely to be minor, Trunkery may change our Privacy Statement from time to time. We will provide notification to Users of material changes to this Privacy Statement through our Website at least 30 days prior to the change taking effect by posting a notice on our home page or sending email to the primary email address specified in your Trunkery account. For changes to this Privacy Statement that do not affect your rights, we encourage visitors to check our Site Policy repository frequently.
Questions regarding Trunkery’s Privacy Statement or information practices should be directed to our support team.